If your enquiry is not covered by any of the information below get in touch
E-mail us at: firstname.lastname@example.org
Or call us on 0121 783 9922
How do I buy Tickets? - Full ticket details are available here
If I am unable to attend can I get a refund? - Saturday Tickets are limited in number and once we have sold out no more tickets will be available, however we do operate a waiting list in case tickets are returned. If you will not be needing one or more of your advance tickets and can return them to us in good time before the show we may be able to allocate them to someone on the waiting list and subsequently provide you with a refund less a small administration fee. Contact details above.
Are there concessions for disabled visitors? - We offer a complimentary carers pass to anyone who is attending the show to help someone with a disability. Get in touch with us to reserve one for collection. Contact details below.
How do I hire a wheelchair or scooter? - The NEC run this service for visitors.
Wheelchairs - They are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs is limited, so if you've got your own please bring it with you.
Scooters - £15 hire for all visitors.
Visitors are strongly advised to pre-book equipment to avoid disappointment. The NEC operate a telephone booking line Monday to Friday 0900hrs - 1600hrs on 0121 780 4141 (Option 2 then Option 7), or alternatively you can e-mail at
All pre-bookings will be held until 1100hrs on the day booked for, unless otherwise advised.
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
Please note: Mobility equipment hire is only available during show open times and the NEC only accept payment by card for any equipment used.
Are there any discounts for large groups? - Any group or club wishing to take advantage of our 10% discount for groups of 10 or more should contact the N.E.C. Groups Department on 0800 358 0058.
AT THE SHOW
Can I take photographs at the show? - If you wish to take photographs of the exhibits at the show please ask the permission of the exhibitor before doing so.
How do I become an exhibitor? - Full details about this available here